The Appointments Officer is responsible for the operational management of outpatient waiting lists.
The Appointments Officer will be responsible for complying with Trust Waiting List Policy and National Waiting List targets, by ensuring patients are given appointments on the appropriate clinic as soon as possible according to their clinical priority and to ensure the clinics are filled in accordance with clinic rules and advanced booking processes.
The Appointments Officer will be part of our busy Appointments Office working as a member of a team helping to maintain and improve our waiting list targets and deal with the day to day queries from patients, General Practitioners, Consultants, wards and departments.
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